Booking information

Our Box Office is situated just inside the front doors and is open from 10.00 (11.00 on Sundays) until 15 minutes after the last show/film begins.

Box Office: 01463 234 234

Reservations

Tickets can be reserved in person or over the phone in advance for any performance at Eden Court. We will hold reserved tickets for three working days. Please note any reservations not paid for in full within three working days will be released for sale. Reservations can’t be made for events less than seven days ahead.

Reduced Rates

Reduced rates are offered for most performances. Only one reduction applies per ticket. Reductions generally apply to under 18s, full-time students, over 60s, people claiming unemployment benefit, people with disabilities and people on income support. We may ask to see proof of reduced rate status. Eden Court is a member of Highland Council’s Plus One scheme and we have a capped number of Plus One tickets available for each theatre performance. For further details of the scheme please contact the Highland Council.

Group Rates

We offer group discounts on a number of our performances. Groups are usually considered to be parties of 10 or more. Contact our box office for group booking info.

Postage Charges

We can post your tickets to you for just £1.00 per transaction or you can collect your tickets for free from the Box Office.

Booking Fees

The following per ticket booking fees apply to all ticket sales (except classes). 

  • £0.50 for tickets under £10
  • £1.00 for tickets £10 - £19.99
  • £2.00 for tickets over £20

Development Fund

Most events in this brochure have a £1.00 Development levy included in the ticket price. 100% of the money raised from the development levy is re-invested into Eden Court.

Mailing List

If you would like to receive our brochure direct to your door twice a year get in touch and we’ll add you to the mailing list – call 01463 234 234 or sign up on our website.

Data Protection

The privacy and security of your personal information is very important to us. Our privacy policy can be view on our website and this explains how and why we use your personal data. The personal information we collect, process or use is treated securely and in accordance with the General Data Protection Regulation 2018 and the Privacy and Electronic Communications Regulations 2003. If you have any questions or concerns regarding our privacy policies, please email us [email protected]

Email Updates

Visit www.eden-court.co.uk and sign up to our mailing list to receive an email update of what’s on every week.

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Programme Changes & Cancellation

We reserve the right to cancel or change the published times of any performances. We will do our best to keep information on our website accurate and up to date. Please note that although we work hard to ensure that everything in this brochure is correct, we are human and mistakes do happen. If you need to double-check something, give us a call on 01463 234 234.

Children

Eden Court welcomes children of all ages, unless the performance has a specific age restriction. Children of ten years and over are welcome to attend unaccompanied, but parents should note that the responsibility for their children’s safety and wellbeing remains theirs and that we will take no more responsibility for children than for any other members of the audience. Any member of the audience (including children) will be required to leave if their behaviour is disturbing for other patrons. Babies will not be admitted to any performances where Eden Court judges that crying could disturb other audience members.

Payment Methods

Payments can be made by cash, cheque (made payable to Eden Court), Visa, MasterCard, Maestro, Visa Debit Cards or Eden Court Gift Vouchers. Payment can be made in person, by phone or by post. Please note that we do not currently accept Maestro for payment online.

Eden Court Friends

Eden Court Friends are entitled to a ticket discount of £1 off tickets under £10 and £2 off tickets over £10 for most shows. Friends also enjoy a 10% discount in our Restaurant and Bar (excluding alcohol). For more info about Friends ask the Box Office team or check online.

Late Admissions

We are all late sometimes but don’t worry, we’ll get you into the auditorium at a suitable point in the performance. All we ask is that you try not disturb other people when getting to your seat.

Terms of Sale

Tickets are sold as non refundable, non transferable. However, we may, at our discretion, offer a Gift Voucher for unwanted tickets we take back before a performance takes place and have managed to re-sell. In order to re-sell a ticket, the original ticket (not Re-prints) must be in our possession.