I started as a part time Box Office Assistant in September 2006 when the theatre was closed for refurbishment. I worked in the Eden Court Pod in Debenhams where customers could book cinema tickets and events in other venues while we were closed.
In November 2007 I was given more hours and more responsibility, which I enjoyed. I then progressed to a Box Office Supervisor, then a few years later the Assistant Box Office Manager. I went on a leadership and management course which I felt helped with my career development so then felt able to successfully apply for Box Office Manager a few years after that, which again came with more responsibility and a greater use and knowledge of our ticketing system.
In October 2019, after a theatre restructure, I moved into the Live Performance team as the Planning, Revenue and Insights Manager where I work with the Head of Live Performance programming the theatres.