Info
Under Canvas will run from 1 July – 27 August, Wednesday to Sunday each week.
As capacity is limited we encourage you to book in advance.
Tickets can be booked online by going to eden-court.co.uk/under-canvas. Alternatively call our Ticket Sales Team on 01463 234 234 or in person at our Ticket Sales counter.
Tickets are sold on a Pay What You Can basis. We're committed to making Under Canvas accessible to all so there is a range of ticket options available. If you can afford a higher ticket price your contribution will help us employ at least 170 artists as well as event staff.
Tickets are general admission only - if you want a good seat try to get there early. Ticket holders must be in the festival area within 30 mins of the session starting.
If an event is sold out online please call our Ticket Sales team in case tickets for that day have become available.
There are two sessions each day, one at 4.30pm and the second at 8.00pm. Please ensure you book the correct time on your chosen day.
If you wish to attend both the 4.30pm and 8.00pm sessions, you must book both of these separately. You will be asked to leave the tent between each session while cleaning takes place.
Late Admissions
Ticket holders must be in the festival area within 30 minutes of the session starting.
If your session starts at 4.30pm please be in the festival area by 5pm or by 8.30pm if your session starts at 8pm.
Children
Under Canvas is a family friendly festival. Children of all ages are welcome and they must have a ticket (this does not apply to babes in arms) though their safety and well-being remain the responsibility of accompanying adults. If you intend to bring a pram please let our Ticket Sales team know in advance by calling 01463 234 234.
Dogs
Dog are not permitted in the festival area unless they are service dogs.
Programme Changes + Cancellation
We reserve the right to cancel or change the published times of any performances. If the line-up does change we will do our best to keep information on our website accurate and up to date. Please note that although we work hard to ensure that everything on the website is correct, we are human and mistakes do happen. If you need to double-check something, give us a call on 01463 234 234.
Getting Here
For details on how to get to Eden Court please visit our Getting Here page
Accessing the Under Canvas festival area
Entrance to the festival is through the archway on the main Eden Court path from Bishops Road. There is also a wheelchair accessible entrance opposite the Eden Court front entrance.
What to Expect
As we emerge from the pandemic not everyone feels confident coming back to public spaces and events, so we're still taking care to make Under Canvas as safe as possible including regular cleaning. Many of the restrictions have now been relaxed but we'll continue to monitor government guidance and make any changes that are necessary.
Food and drink menus can be viewed by using the QR code on the table. You can either order food and drink from your table / seat or at the bar. Please use contactless card payment where possible.
We kindly ask all audience members to leave at the end of their ticketed session so that we can clean down the tent ahead of the next session.
Climate Crisis
Eden Court recognises that there is a climate emergency and, as such, Under Canvas continues to develop with the objective of becoming a sustainable festival. Pizza boxes and drinking vessels will be 100% compostable this year through a ‘hot-composting’ process. This year’s event will also see the use of electric heaters discontinued, which are hugely wasteful in terms of CO2 emissions and energy consumed. We encourage festival-goers to bring appropriate clothing if the weather is poor (whilst we’re all keeping our fingers crossed for warm summer nights!). We are also submetering the festival this year, meaning that energy usage will be recorded so we can continue to evaluate and build on our environmental ambitions.
Data Protection
The privacy and security of your personal information is very important to us. Our privacy policy can be viewed on our website and this explains how and why we use your personal data. The personal information we collect, process or use is treated securely and in accordance with the General Data Protection Regulation 2018 and the Privacy and Electronic Communications Regulations 2003. If you have any questions or concerns regarding our privacy policies, please email us mydata@eden-court.co.uk
Terms of Sale
Under Canvas tickets are non-refundable. If you are no longer able to attend, your reservation can be transferred to another session, subject to availability.
T+Cs
To view Eden Court's T+Cs please click here.